Privacy Policy

1. Who we are (Data Controller)

EcoIncinera México, S.A. de C.V. (“EcoIncinera”, “we”, “us”) is the data controller of the personal data collected through this website.

• Location: Ciudad de México, México
• Email: info@ecoincinera.com
• Phone/WhatsApp: (+52) 55-1234-5678

2. Personal data we collect

We may collect the following personal data when you contact us, request information, or interact with the website:

• Identification and contact data: name, company, job title, email, phone number
• Message content and attachments you choose to send
• Technical data: IP address, device/browser information, pages visited, and similar usage data (via cookies or similar technologies)

We do not intentionally collect sensitive personal data. Please do not send it to us.

3. Purposes of processing

We process your personal data for the following purposes:

Primary purposes (necessary):

• Respond to inquiries and requests
• Provide information about our services, technology, and projects
• Schedule meetings, prepare proposals/quotes, and manage pre-contractual communications
• Maintain basic security and prevent abuse of the website

Secondary purposes (optional):

• Marketing and business development communications (e.g., updates, invitations)

If you do not want your data used for secondary purposes, you may opt out at any time by emailing info@ecoincinera.com.

4. Data transfers and disclosures

We may share your personal data with:

• Service providers that help us operate the website and communications (hosting, email, analytics), acting under our instructions
• Professional advisors (legal/accounting) when necessary
• Authorities, if legally required

If international transfers occur, we will apply appropriate safeguards as required by applicable law.

5. Data retention

We keep personal data only for as long as necessary for the purposes described above, and then securely delete or anonymize it, unless a longer retention period is required by law.

6. Your rights (ARCO) and choices

Under Mexican law, you may request to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Cancel your data when appropriate
• Object to processing for specific purposes

You may also revoke consent and/or limit the use or disclosure of your data.

To exercise these rights, email info@ecoincinera.com with:

1. Full name and contact details
2. A clear description of your request (ARCO / consent revocation / limitation)
3. Proof of identity and, if applicable, representation documents

7. Cookies and similar technologies

We may use cookies and similar technologies to operate the website and understand usage. You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality. For details, see our Cookie Policy.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. No website is 100% secure.

9. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

10. Contact

Questions or requests: info@ecoincinera.com | (+52) 55-1234-5678